Group-wide Knowledge Sharing Group-wide Knowledge Sharing Sessions served as an avenue for employees to speak up and share knowledge. These sessions also sought to create a workplace that is empathetic and prepares employees to meet new challenges and actively supports life-long learning. The sessions were planned to be held at each worksite every month, for 45 minutes (30 minutes of sharing and 15 minutes for Q&A). However, due to the COVID-19 pandemic, the frequency of these sessions were left to the discretion of the leadership of each of these work sites. Employee Roundtables In 2020, FGV implemented the Workplace Communications (WPC) Framework which focuses on improving employee engagement, communication and wellness. Roundtable Sessions were conducted since its inception in August 2020 and have been the main engagement avenue in 2021. Roundtable sessions were held for employees to speak up and express their views or suggestions openly on Division or Company’s improvements i.e. workplace issues, company directions or decisions, working environment. Each workplace was to hold at least one session every month, according to position, such as manager roundtable, executive roundtable or non-executives roundtable. At each level, at least three (3) to four (4) roundtable sessions are to be chaired by CEOs or Head of Divisions or the Head of the workplace. All issues highlighted during these sessions are to be resolved within 60 days with unresolved matters being referred to top management. A total of 548 sessions were conducted in 2021 with 1,548 issues raised, out of which 1,359 (88%) were resolved within 60 days. All pending issues have been monitored until resolution. The secretariat of the session will update the outcome of highlighted issues to respective employees. The nature of issues raised has gradually acquired an inclination towards operations rather than HR. This provides explicit evidence that employees are comfortably utilising this platform to highlight their concerns over work-related matters rather than compensation and benefits. The nature of issues raised at the Roundtable Sessions has gradually acquired an inclination towards operations rather than HR. This provides explicit evidence that employees are comfortably utilising this platform to highlight their concerns over work-related matters rather than compensation and benefits. 87 CLIMATE ACTION & ENVIRONMENT PROTECTION ADDITIONAL INFORMATION SUSTAINABILITY REPORT 2020/2021
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