Responsible Business Specifically in the Consumer Products business where FGV has built established and reputable brands such as Saji, Adela and Gula Prai, we uphold strict standards of hygiene across the entire manufacturing spectrum. This is affirmed by food safety and quality certifications that include: Food Safety System Certification 22000 (FSSC) - food safety certificate ISO 9001:2015 - quality management certificate Halal Certification by The Islamic Development Department of Malaysia (JAKIM) HACCP and GMP Certification from Ministry of Health Malaysia MeSTI certification from Ministry of Health Malaysia Registered with US FDA KOSHER certified by London Beth Din Kashrut Division Business development & product quality Business development through continuous innovation and keeping pace with customers’ demands drives differentiation, opens up new markets and diversity revenue streams to cushion adverse impacts on our principal palm oil business. Product quality is crucial to every business and more so for us as we continue our expansion into Consumer Products where product quality will be a key differentiator. Pre-eminent product quality will facilitate market enlargement and broadening and reinforce market leadership. i ii iii iv v vi vii As a responsible and sustainable business, FGV prioritises continuous business development as part of value creation while adhering to high standards of product quality to gain consumer acceptance and brand equity. In tandem with our continuous efforts to enhance product quality, we are also working at enlarging our business footprint through expanding our distribution network in existing and new markets. Prior to formalising their appointments, distributors are evaluated across a spectrum of criteria. Aside from financial capacity, capabilities in terms of market reach and competencies, significantly from the sustainability context, they are also assessed on their ethical standards to ensure alignment with our exacting sustainability standards and commitments. 68 FGV HOLDINGS BERHAD RESPONSIBLE BUSINESS ABOUT THIS REPORT RESPECTING HUMAN RIGHTS
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