Sugar Operational Excellence MSM, our Sugar business subsidiary, is likewise, implementing operational excellence initiatives as part of continuous improvement and innovation to secure greater business sustainability. These include: Placing continuous focus to sustain yield above 96.5% to minimise sugar losses throughout the refining process. Executing operational improvements to increase production capability including improving process reliability and production availability. To obtain expert support, a third-party specialist has been engaged for technical consultation on the refinery’s overall process optimisation. Completing MSM Johor’s production capabilities in Liquid Sugar and Flavoured Syrups to create value-added products and optimise the plant’s capacity and capabilities. Continuous focus on maximising output, minimising sugar losses and reducing refining costs. Optimisation of internal assets of MSM Logistics within Klang Valley and leveraging third-party logistics capabilities within the FGV group for outside regions. Warehouse expansion and optimised demand and supply planning and Smart Fleet Management to improve management, route planning and productivity. Logistics & Others For 2021, the Logistics & Others Sector had strategically repositioned business focus towards improving strengths and evolving as a more competitive and integrated player to serve the wider market. External Focus Continously expanding external customers base through delivering efficient services to current customers and offering value proposition to new customers through customised solutions and products Cost Control Initiatives Continuous implementation of Cost Control Programme (CCP) has helped FGV Johor Bulkers and FGV Transport Services in their profitablity. Prodata had moved to its vacant office in Cyberjaya whilst Felda Travel had utilised the Targeted Wage Subsidy Program provided by Perkeso Optimising Asset Utilisation Assets in FGV Transport and FGV Johor Bulkers are utilised at optimum level through better utilisation rate (FGV Transport) and better tank turnover rate (FGV Johor Bulkers) Continuous Improvements Companies under LO Sector constantly focus on improvement through facility upgrades, increased capacity, technology utilisation, strengthening internal governance and ensuring a healthy cash flow Structured Logistics Planning Through additional capacity for storage/bulking facilities and increasing the number of trucks, FGV Johor Bulkers and FGV Transport Services have been able to offer solutions to meet the demand of their customers in a sustainable manner Keeping Up With Emerging Industry Trends The companies under the LO Sector are able to cope with changes in industry trends through handling new premium products, developing commercial intellectual properties with potential to be marketed as Software-as-a-Service (SaaS) and leveraging social media as a form of guerilla marketing 1 2 3 4 5 6 59 CLIMATE ACTION & ENVIRONMENT PROTECTION ADDITIONAL INFORMATION SUSTAINABILITY REPORT 2020/2021
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