Our Sustainability Approach Recognising an inclusive balanced view In common with all significant businesses, FGV too has multiple stakeholders. Operating in an industry that is constantly under scrutiny, it is imperative that we give voice to our multiple stakeholders so that we obtain an for a more inclusive and informed view to which enable us make decisions and formulate sustainability responses that are balanced and unbiased. To this end, FGV is committed in maintaining good relationships with all stakeholder groups to encourage and obtain honest feedback. Our stakeholders are critical for our business success hence our continuous engagement with them to gather feedback on their expectations and perceptions will serve us well. By listening to what they have to say, we are able to gather invaluable inputs to shape our risk management and decision-making processes for business operations. Extensive internal and external stakeholder engagements were conducted in 2021 to obtain their insights and feedback as well as to gauge their views on the important sustainability matters which help us shape our responses in a balanced manner. Sustainability stakeholder engagement During the reporting year, we have engaged with a total of 11 stakeholder groups namely employees, FELDA settlers, Board of Directors, regulators and government, field workers, customers, investors and capital providers, suppliers, JV and business partners, media and NGOs. These engagement sessions were guided and facilitated by an external sustainability consultant. During these engagements, we collaborated with stakeholders to determine the relative importance and impact of each identified sustainability matter, solicited thoughts and improvement opportunities for FGV to consider. Stakeholders’ feedback from the engagement sessions surfaced key issues around operational excellence, human rights, employee welfare as well as environmental and resource management. In addition, we also received suggestions to collaborate with NGOs and government agencies to improve the status of our RSPO certification. 34 FGV HOLDINGS BERHAD RESPONSIBLE BUSINESS ABOUT THIS REPORT RESPECTING HUMAN RIGHTS
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