FGV Annual Report 2015

15 WHO WE ARE & WHAT WE DO OUR STRATEGIC INTENT & PERFORMANCE HOWWE ARE GOVERNED ADDRESSING OUR RISKS & OPPORTUNITIES CREATING SUSTAINABLE VALUE OUR NUMBERS ADDITIONAL INFORMATION DETAILS OF THE ANNUAL GENERAL MEETING Felda Global Ventures Holdings Berhad Annual Integrated Report 2015 Our Relationship with Stakeholders How we engage with Stakeholders We recognise that value is created through collaborative relationships which also requires a reciprocal distribution of value to the same Stakeholders. Consequently, we take in to account the legitimate concerns of key groups of Stakeholders who create value for us and to whom we distribute value in our strategic planning process. Type of Stakeholder Form of engagement When to engage Issues of concern Employees • Roadshows • Management meetings • Circulation of policies • In-house business human resource • Internal portal • Regular meetings • On-ground visits • Compensation benchmark • Personal career development • Retirement planning • Streamlining governance, policies, systems Regulatory and statutory bodies • Inspections by local authority • Annual • Environmental emissions and discharges • Taxes NGOs • Roundtable on Sustainable Palm Oil (RSPO) working committees • Regular committee meetings • Environmental and social issues in relation to sustainability of oil palm FELDA settlers • Meetings with FELDA scheme managers • Delivery of Fresh Fruit Bunch (FFB) to mills • RSPO pre-certification assessment • Regular meetings through Joint Consultantive Committee (JCC) • FELDA activities • Grading and prices of FFB • Tackling diseases in oil palm • Presence of foreign workers in the estates • RSPO certification • Understanding smoke and effluent discharges from mills Investors • Quarterly investor briefing • Circular/Notice • Quarterly analyst briefings • Annual general meetings • Group financial performance • Global business strategy Customer • Field day/Open day visit • Coordination meetings • After sales service and follow-up • Quarterly • Pricing • Quality • Support services Suppliers/ contractors • Contract negotiation • Annual registration • Progress payment • Site visits/meetings • Annual Procurement Integrity Assessment • Ad hoc • Service delivery • Project scope • Timeliness of payment Government • FGV Group functions • Ad hoc • Improving FELDA communities in their constituency