FGV Annual Integrated Report 2019

74 FGV HOLDINGS BERHAD SOCIAL & RELATIONSHIP CAPITAL FGV’s Social & Relationship Capital comprises our relationship with our stakeholders. Essentially, this Capital encapsulates our sustainability efforts in the context of these different parties. Building on such sustainability efforts and improving these relationships increases the value of Social & Relationship Capital—which then helps to add value to all other Capitals. The following discussion highlights our commitment to engage with all our stakeholders as well as key issues such as human rights, labour relations and sustainability certifications such as Malaysian Sustainable Palm Oil (MSPO) certification and the Roundtable on Sustainable Palm Oil (RSPO) certification. STAKEHOLDER ENGAGEMENT Introduction to Stakeholder Engagement FGV regularly engages with its stakeholders to address concerns faced by our diverse stakeholder groups. We are committed to strengthening ties with our stakeholders as we strive to meet their needs and continue to deliver value in our sustainability journey. OVERVIEW STAKEHOLDER ENGAGEMENT Our employees and workers possess the technical expertise and experience to drive our business operations. • Town halls • Team meetings • Surveys • Company intranet • Newsletters • Internal portal • Economic Performance • Governance, Ethics and Integrity • Employee Engagement & Well-being Employees and Workers • Monthly management meetings with FELDA scheme managers • Roundtable on Sustainable Palm Oil (RSPO) certification assessments • Industry awareness training • Technical advice on agronomy and plant protection • Stakeholder consultation during RSPO and MSPO audits • Economic Performance • Yield Improvement • Governance, Ethics and Integrity Comprise 112,635 settlers who benefit from plantation income through the Federal Land Development Authority (FELDA). Our profitability benefits FELDA and consequently, the settlers. FELDA Settlers STAKEHOLDER MEANS OF ENGAGEMENT SIGNIFICANT MATERIAL MATTERS DESCRIPTION SDGs: Strategic Thrusts: Material Matters: We align our Intellectual Capital with: RC HR MANAGEMENT DISCUSSION & ANALYSIS STATEMENTS AND ANALYSIS