2019 UEM Edgenta Annual Report

70 Promoting Diversity of our Workforce With a workforce of 19,897 spanning across six countries, our employees play a vital role in realising our strategic and sustainability goals. We are proud to employ a workforce which is diverse across gender, nationality, age groups, employment level and ethnicity. Notably, 30% of our Top Management composed of women, meeting a key benchmark in female representation in the organisation. Digitalisation to Enhance Human Resource Competencies While technology represents a vital component of our operations, it is our people who are the backbone of our organisation, playing a pivotal role in bringing the best out of the assets and infrastructure that we manage. We continue to prioritise the well-being of our employees as we seek to achieve a high-performance culture driven by our people, while harnessing the power of technology and innovation. In line with the era of IR 4.0, we have embraced technology to innovate how we work, allowing us to enhance our operational and organisational performance to create sustainable results. 2019 Initiatives • Continue to advance on our Digital Revolution (“DR”) journey i.e. a cloud-based ERP launched in 2018, as part of our organisational excellence to spur business process improvement and enhance efficiencies across organisation • Fully operationalised the Human Resources module under Human Capital Management (“HCM”) • Employee Self Service (“ESS”) and Manager Self Service (“MSS”) went live in October 2019; providing employees the convenience to efficiently process data thus reduces lead time for transactions to be completed within a safe and secure digital environment • A total of 88 internal trainers conducted 201 sessions company- wide, with an outreach of 75% involving 3,182 employees • The HCM also frees the HR team from manual HR functions, enabling them to provide industry knowledge & business advisory to business divisions and employees Gender Diversity & People Development Permanent 11,904 11,329 Non-Permanent 7,993 7,243 No. of Employees 19,897 18,572 Age Diversity <30 29% 28% >50 28% 28% 43% 44% 30 - 50 Gender Diversity National Diversity Malaysia Singapore Taiwan India Others Nationality 28% 5% 30% 33% 4% 2018 2019 26% 7% 29% 34% 4% Female Workforce Representation 29% in 2019 26% in 2018 30% in 2019 29% in 2018 Ethnicity Diversity Malay Chinese Indian Others 2019 24% 33% 38% 5% 25% 34% 37% 4% 2018 By category 3% 10% 87% 2019 4% 9% 87% 2018 Management Executives Non-Executives 2018 2019 2018 2019 BETTER BUSINESS – WORKPLACE 53% in 2019 54% in 2018 Male 47% in 2019 46% in 2018 Female Middle Management Top Management Sustainability Statement