KENANGA ANNUAL REPORT 2020

97 ANNUAL REPORT 2020 // KENANGA INVESTMENT BANK BERHAD DIVERSITY, INCLUSION AND WELLBEING We believe that the strength and talent of our workforce contributes directly to the success of our business. We strive to offer a conducive and safe work environment that provides our employees with the platform and opportunities to uncover their potential and advance their careers. Supporting Employees Through Unprecedented Times The safety and wellbeing of our workforce has always been a priority. With COVID-19 impacting operations throughout 2020, our Group Business Continuity Management Committee took swift and proactive measures to protect the safety of our employees while maintaining operational continuity. Stringent measures were taken throughoutouroperationstoprotect our employees from infection, through strict enforcement of standard operating procedures ( “SOPs” ) as set out by the Ministry of Health, deployment of split operations and deploying 70% of employees to Work From Home ( “WFH” ). SOCIAL Material Topics: Our social engagement is centred on our workforce and the community around us. Through listening and understanding their needs and expectations, we aim to support them and to deliver shared value. Social Responsibility and Commitment DIVERSITY, INCLUSION AND WELLBEING 1. TALENT ATTRACTION AND MANAGEMENT 2. COMMUNITY INVESTMENT 3. FINANCIAL ASSISTANCE Provided financial aid to at-risk employees. STANDARD OPERATING PROCEDURES Kept to a rigorous sanitising schedule for Kenanga Tower and all branches nationwide, as well as, enforcing the following: • On-premise temperature screening • On-premise visitor declaration • Mandatory wearing of face masks • Distribution of sanitiser and face masks SUPPORT FOR EMPLOYEE WELFARE Provided information and access to the Government Prihatin packages. MONITORING, TRACKING AND UPDATES Maintained a daily dashboard detailing our WFH ratio, split operation arrangements, employee movement/travel, quarantine tracking and contact tracing as necessary. Disseminated regular updates and reminders to employees on COVID-19 developments and SOPs. EMPLOYEE SURVEY Launched an employee survey ‘Embracing New Normal Under COVID-19 Pandemic’ to gauge employee confidence on our responses to the COVID-19 outbreak. COVID-TESTING On-site COVID-19 tests were organised. Almost 300 employees were tested at two sites: Kenanga Tower and Quattro West, ensuring the safety of employees required to work in the office. EMPLOYEE RELATED INITIATIVES IN RESPONSE TO THE COVID-19 PANDEMIC