KENANGA ANNUAL REPORT 2020

230 5 1 2 3 4 6 7 FINANCIAL STATEMENTS NOTES TO THE FINANCIAL STATEMENTS 31 December 2020 33. OTHER OPERATING EXPENSES (CONT’D.) Group Bank 2020 RM’000 2019 RM’000 2020 RM’000 2019 RM’000 Marketing expenses - Promotion and advertisement 12,548 10,587 2,943 4,591 - Travel and entertainment 4,160 4,600 1,383 2,687 - Others 930 759 847 637 17,638 15,946 5,173 7,915 Administration and general expenses - Communication expenses 4,482 5,210 3,764 4,462 - Regulatory charges 36,056 21,760 34,160 19,563 - Printing and stationery 1,552 1,502 1,046 973 - Administrative expenses 16,249 13,415 14,546 11,470 - Professional fees and legal fees 4,236 4,741 3,782 4,189 - Fees and brokerage 334,305 121,156 287,308 84,346 396,880 167,784 344,606 125,003 Total other operating expenses 700,163 418,187 571,244 315,121 Included in the other operating expenses are the following: Auditors’ remuneration - Statutory audit 542 523 345 335 - Assurance related 58 60 58 60 - Other services 65 208 27 81 Directors’ remuneration (Note 39) 4,453 4,178 4,165 3,916 Property, plant and equipment written off (Note 16) 1 37 1 37 Intangible assets written off (Note 17) 3 - 3 -