FGV Annual Report 2017

FELDA GLOBAL VENTURES HOLDINGS BERHAD CREATING VALUE 14 ASSESSING OUR MATERIAL MATTERS STAKEHOLDER ENGAGEMENT As we create value amidst challenging conditions, we take pride in the close relationships that we have established with our internal and external Stakeholders. We engage actively with our Stakeholders, not only to create transparent communications, but also to better understand their concerns and interests as we strive to improve our value creation and delivery processes. These efforts have and continue to foster mutual understanding and trust that go a long way in entrenching the FGV brand in the public consciousness. Our Stakeholders universe is wide and diverse: Economic Environment Social 5 7 5 Legend: Importance to Stakeholders Importance to FGV Effective Communications Employee Engagement & Wellbeing Occupational Health and Safety Biodiversity & Deforestation Traceability/Supply Chain Water Management Community Development (CSR) Governance, Ethics & Integrity Economic Performance Legal Compliance RSPO Certification Products Responsibility Waste Management Climate Change Energy Consumption Human Rights Yield Improvement AN OVERVIEW OF OUR MATERIAL MATTERS The significant issues that could impact our ability to create value are presented in the matrix below. The issues in the top-right quadrant are most important to our Stakeholders and business, and as such will be focused on throughout this AIR. * Renamed Products Responsibility and Economic Performance (from Products and Services and Economic Impact as reported in 2016) to fit with the description. The top five material matters for 2017 are: These issues’ respective levels of importance differed somewhat from 2016: Products Responsibility* has been pushed down to the middle quadrant, whilst Economic Performance* and Human Rights remained topmost on Stakeholders’ minds. Governance, Ethics & Integrity rose from the middle quadrant, whilst Yield Improvement and Effective Communications are new material matters identified in 2017. STAKEHOLDER Employees Government FELDA Settlers Suppliers Investors NGOs Customers and JV Partners Regulatory Bodies DESCRIPTION Our employees possess the technical expertise and experience to drive our business operations. Comprising over 112,000 settlers’ families that benefit from plantation income through FELDA. Our profitability benefits FELDA and consequently, the settlers. Our shareholders provide the financial capital to operate and grow our business. Our customers and JV Partners create the demand for our products and services. The Government facilitates the running of our business by providing infrastructure and other means of support. Our suppliers provide the materials that we need to produce our goods and services. NGOs help keep us abreast of socioeconomic developments that can impact our business. Regulatory bodies help keep our operations in compliance with regulations and guidelines that protect other Stakeholders interests. • Yield Improvement • Economic Performance • Governance, Ethics & Integrity • Effective Communications • Human Rights