Turning Strategy Into Outcomes ANNUAL INTEGRATED REPORT 2022 33 Stakeholders Engagement Board of Directors • Manages the organisation at a strategic level • Oversees the conduct of the Group’s business • Manages risks and ensure the implementation of the appropriate internal control framework and mitigation measures Employees • Possess knowledge and technical expertise to drive our business operations • Represent FGV in communicating with our customers and suppliers • Handle and manage daily operations of the organisation BOARD OF DIRECTORS AND EMPLOYEES • Company website and social media updates • Meetings, engagements and dialogues (virtual, face-to-face, hybrid) • Annual appraisal • Company events and activities such as town halls, mentoring, roundtables and gatherings • Company intranet and newsletter • Internal surveys and feedback • Employee development and job satisfaction • Welfare and remuneration • Talent acquisition • Safety and health practices WHY IT MATTERS ENGAGEMENT APPROACH AREAS OF CONCERN • Conduct Employee Engagement Survey for better engagement in the future • Competitive benchmarking and market positioning analysis for all employees in terms of welfare and salary • Ensure FGV’s grievance mechanism is accessible to FGV workforce • Upskill and reskill employees through learning and development programmes • Prepare for the development of leadership roles and succession planning. OUR RESPONSE FIELD WORKERS • Plantation workers perform field work and harvest crops that may influence FGV’s productivity and efficiency • Company website and social media updates • Meetings, engagements and briefings (virtual, face-to-face) • Company events and activities such as town halls and roundtables • Site visits, audits and inspections • Internal surveys and feedback • Fair wages and health & welfare benefits • Safe working conditions • Protection from exploitation and discrimination WHY IT MATTERS ENGAGEMENT APPROACH AREAS OF CONCERN • Conduct onboarding and awareness sessions to ensure field workers understand their rights • Ensure the welfare of field workers and comply with laws and regulations in relation to human rights and labour standards • Revised and strengthened the Guidelines and Procedures for Responsible Recruitment and Employment of Migrant Workers to align our practices with international standards • Ensure FGV’s grievance mechanism is accessible to FGV workforce OUR RESPONSE FELDA • The key stakeholder of FGV • Meetings, engagements and dialogues (virtual, face-to-face) • Company events and activities such as town halls and briefings • Strategic planning and business growth • Company’s performance including achieving financial and operational targets WHY IT MATTERS ENGAGEMENT APPROACH AREAS OF CONCERN • Conduct regular sessions between FGV and FELDA on the palm oil industry’s development, challenges and regulatory requirements • Provide report and updates on business performance and progress OUR RESPONSE KEY RELATED MATERIAL MATTERS KEY RELATED MATERIAL MATTERS KEY RELATED MATERIAL MATTERS
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