79 ANNUAL INTEGRATED REPORT 2021 ADDITIONAL INFORMATION HOW WE ARE GOVERNED REINFORCING SUSTAINABILITY 2022 STRATEGIES 2022 is forecasted to be a bullish year with expected high demand on vegetable oil, oleochemicals, biodiesel and waste oil. Burgeoning market opportunities are expected in transport and bulking. The LO Sector is focused on internal improvements while staying poised to ramp up external markets by growing capabilities and capacity through expansion, acquisitions and investments. Enhanced cost control measures on variable costs, utilities and expenses as well as loss reduction initiatives will continue across all businesses in this Sector. We also target to grow volume handled through internal business opportunities in sugar, integrated farming and dairy products. OUTLOOK BULKING • Increase in handling of premium products such as oleochemicals and biodiesel • Establish and expand Renewable Energy Division focusing on PKS, waste oil and POME by collaborating with other players to expand business portfolio • Build additional 15,000 MT warehouse capacity to meet storage demand • Explore business opportunities for liquid terminal and dry cargoes in Central Region (Port Klang) INFORMATION & COMMUNICATION TECHNOLOGY • Penetrate Technology and Defence industries as external revenue streams • Commercialise in-house products and solutions such as WMS and Integrated Logistics & Distribution System as Intellectual Properties to market them externally • Drive R&D by establishing innovation lab centre for technology and through smart collaboration with institutions of higher level education • Gain sustainable income from long-term projects TRANSPORT • Increase inland transport tonnage carried • Maximise Internal Businesses for FFB, sugar, integrated farming & dairy products • Increase external customers for Inland Transport, MTO, O&G, Courier & 3PL warehousing • Establish own haulier business to support Multimodal Transport Operator-Lembaga Peperiksaan Malaysia (MTO-LPM) and service companies within the FGV Group TRAVEL • Acquire strategic customer accounts • Embark on corporate partnership programmes with FGV Group and FELDA subsidiaries • Increase KedaiFGV sales through online market and offline expansion • Enhance Umrah and Hajj packages and added services • Leverage existing strengths in selected segments to generate competitive products Growing capabilities are in the pipeline as Transport business seeks to add haulage assets to expand our services. In our Bulking operations, diversification of products handling is on the cards as well as heightening capabilities in the handling of premium products such as oleochemical and biodiesel. These will be accompanied with more competitive package offers to market players. For our ICT business, we seek to leverage on sustainable income from long-term projects while also competing more aggressively for new IT management and service provider projects in the defence, telecommunications and O&G industries. Business diversifications into commercialising IPs, Halal e-commerce platform and R&D through the establishment of an innovation lab centre for technology, as well as smart collaboration with institutions of higher level education, are also in the pipeline. On the travel front, as recovery is expected to be gradual, we will take the opportunity to fortify acquisition of strategic ticketing customer accounts through existing corporate partners and internal group network and leverage on existing strengths in selected segments to generate competitive tour packages and services. We see opportunities in becoming a preferred provider for MICE, leisure domestic packages in collaboration with FELDA Residences and Lexis Group and in promoting Umrah and Hajj products and travel packages.
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