138 FGV HOLDINGS BERHAD ABOUT FGV MANAGEMENT DISCUSSION & ANALYSIS VALUE CREATION COMMUNICATING WITH OUR STAKEHOLDERS BRIEFINGS ON QUARTERLY RESULTS FGV consistently hosts briefings and/or conference calls with analysts and the business media following the announcement of our quarterly results. Chaired by the GCEO or the GCFO, this platform enables the wider market to better understand the Group’s performance and to seek clarifications on any concerns, if any. In 2021, the majority of briefings on Quarterly Results were conducted through virtual briefings. Concurrent with the release of the Group’s quarterly results announcement to Bursa Malaysia, FGV would conduct a briefing session to media and analyst to give further insights into FGV’s performance for the year under review. The briefings are normally through face-to-face interaction with conference call facilities to ensure full access to the intended audience. However, unprecedented times called for digital channels to be adopted, with continued communications through virtual briefings. Following the previous practice, the GCEO would present the quarterly performance to the audience before proceeding with the Question and Answer (Q&A) session. MEDIA COVERAGE Another platform utilised by FGV to reach out to the public is the media. The media assists FGV in building a positive image and keeps the public informed of its developments. The Group also shares updates on its social media platforms (Facebook, Instagram, LinkedIn and YouTube) with an average of five postings per week. FGV builds a good rapport with its media partners by providing prompt and accurate response to queries from these media partners. GENERAL MEETINGS The general meetings are the primary platform for face-to-face interaction and remain the primary forum for dialogue between the shareholders and the Company represented by the Board and the Senior Management. As per the Board Charter, it is the role of the Board to ensure that the general meetings of the Company are conducted in an efficient manner and serve as crucial mechanisms in shareholder communications. Key ingredients behind this include the supply of comprehensive and timely information to shareholders and the encouragement of active participation at the general meetings. Through the use of technology, shareholders were able to participate remotely and cast their votes electronically. These enabled more shareholders to participate as they could do so remotely. Shareholders were able to view the proceedings of How We Are Governed Integrity in Corporate Reporting and Meaningful Relationship with Stakeholders the 13th AGM through live streaming via LUMI AGM facilities at https://web.lumiagm.com. The proceedings of the fully virtual 13th AGM is disclosed in detail under Practice 13 of the CG Report. The full minutes of the 13th AGM held on 23 June 2021 together with the Officer-In-Charge’s presentation, FGV’s responses to Minority Shareholders Watch Group’s (MSWG) questions and the 82 complete list of questions posed by shareholders together with FGV’s responses were published on FGV’s corporate website at www.fgvholdings.com. Please refer to the CG Report on detailed explanation on the proceedings of the 13th AGM. ENQUIRIES Shareholders are welcome to raise queries or concerns regarding the Group throughout the year. Communication and feedback from the shareholders can be directed to the IR team or Group Strategic Communications team. Shareholders may also direct their enquiries with respect to their shareholding matters to the Company’s Share Registrar and also raise their concerns to the Independent Director who assumes the role of the Senior INED. The contact details are as follows: Investor Relations Team Nurul Syazatul Aiman Taifor Head of Investor Relations Level 20, Wisma FGV Jalan Raja Laut 50350 Kuala Lumpur Malaysia 03 2789 0000 03 2789 0001 fgv.investors@fgvholdings.com Group Strategic Communications team fgv.enquiries@fgvholdings.com Share Registrar bsr.helpdesk@boardroomlimited.com Platform for Shareholders/Stakeholders to convey concerns sid@fgvholdings.com
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