2019 UEM Edgenta Annual Report

66 As a contributor to the global economy, we are committed to enhance our service delivery to ensure alignment with international standards and ideals. We continue to craft an agenda on sustainability to realise Edgenta of the Future by aligning our efforts with the United Nations’ Sustainable Development Goals (“SDGs”). We have anchored our sustainability agenda to four SDGs and this provides us the clarity to implement our activities, monitor our impact and progress, as well as chart future targets for the benefit of our business and all stakeholders. At the core of our efforts is to responsibly care for all our stakeholders through the delivery of assurance and peace of mind. We play our role as the caretaker of our clients’ assets by enabling innovative technology, with the safety of the people and communities who flourish in these assets always in mind. We envision to become an industry leader with sustainability as our hallmark of excellence and corporate citizenry, building positive and impactful relationships for the long-term. Our sustainability agenda also guides our stakeholder relations to achieve concerted, strategic and impactful engagements, which helps us tell our story as a responsible corporate citizen and enhance our brand equity and reputation. SUSTAINABILITY GOVERNANCE As we continue our vision of optimising assets to improve lives, we have established key policies and practices which are continuously communicated across our business through strategic engagement channels and methods. We deliver our services on par with global standards by providing the tools for our people to practice a strict Quality Management System, employing 25 ISO certifications in our continuous efforts to promote operational excellence and efficiency. Sustainability Statement