2019 UEM Edgenta Annual Report

Partnering for a better healthcare experience We ensure the hospital assets and clinical facilities of our healthcare clients in the public and private sectors at more than 300 hospitals and clinics in Malaysia, Singapore, Taiwan and India are functioning at optimal levels of efficiency. WHO WE ARE Healthcare Support Operational Review 56 We achieve this through our non-clinical healthcare support services and technology solutions, including biomedical equipment maintenance, environmental services and integrated facilities management. FINANCIAL PERFORMANCE (RM MILLION) Concession 463.5 490.2 Revenue 64.7 57.4 EBITDA 42.1 41.0 PAT from 2018 5.8% Commercial 2019 2018 EBITDA 57.1 58.2 PAT 44.4 43.4 Revenue 521.1 642.0 from 2018 23.2% from 2018 1.9% from 2018 2.3% from 2018 11.3% from 2018 2.5% Our Healthcare Support business registered a 15.0% year-on-year growth in revenue to RM1.13 billion in FY2019, covering both our Concession and Commercial businesses. This was a result of new contracts won, in particular the Ministry of Health Singapore’s (“MoH Singapore”) restructured hospitals. Stagnant profitability for our Concession business was mainly due to unscheduled maintenance on major equipment in our Malaysian concession hospital business. For our Commercial business, despite the increase in revenue from execution of significant contacts won, the margins recorded were lower due to the competitive tendering environment.