2019 UEM Edgenta Annual Report

Table of Contents UEM EDGENTA AT A GLANCE 18 Overview of UEM Edgenta • Who We Are & Where We Operate • Organisation Structure • Corporate Structure • Corporate Information • Our Business Divisions • Our Technology Solutions 28 Our Business Model 30 Key Relationships MESSAGE FROM OUR LEADERSHIP 33 Chairman’s Statement 36 MD/CEO’s Statement 40 CFO’s Review 42 Key Performance Indicators • Five-Year Group Financial Highlights • Five-Year Group Financial Summary 45 2019 Group Quarterly Performance 46 Group Statement of Value Added INTRODUCTION 14 About this Report 16 2019 Key Highlights p. 33 Chairman’s Statement p. 18 Overview of UEM Edgenta Optimising Assets to Improve Lives Vision Our services, commitment to smarter thinking and improved solutions place us at the forefront of the industry. We create opportunities for clients and assets that positively influence society. Mission We are an enterprising entity that embraces teamwork, integrity and passion with a focus on success. Values We are creative, resourceful and take calculated risk on all initiatives. We take full ownership and accountability. Enterprising We trust, respect, complement and support each other. We demand from each other to be better. Teamwork We love what we do and we put our heart and soul into it. We go beyond the call of duty to deliver our best. Passion We continuously learn and celebrate our achievements. We win, together. Success We ensure high safety standards and practices. We practice the highest ethical standards in everything we do. Integrity